FAQ's

Frequently Asked Questions: 


  1. What materials are your products made from? Our raw materials are not only sustainable and eco-friendly, but they're also traceable and composition certified for the highest quality. We believe in transparency and want our customers to know exactly what they're buying and where it comes from.
  2. How do you ensure your products are sustainable? We're committed to sustainability and take a holistic approach to it. We carefully select materials that are eco-friendly and safe, and we work with suppliers who share our values. In addition to using sustainable materials, we also use eco-friendly packaging materials to minimize waste and reduce our impact on the environment. We strive to be as sustainable as possible throughout our entire supply chain, including in our shipping and delivery practices. We use carbon-neutral shipping methods whenever possible, and we're always looking for ways to improve our sustainability efforts.
  3. What is your shipping policy? We offer free shipping on all orders within the US. Orders are typically processed within 1-2 business days and shipped via USPS or UPS. International shipping is available for an additional fee.
  4. What is your return policy? We want you to be completely satisfied with your purchase. If for any reason you're not, you can return your item(s) within 30 days of delivery for a full refund or exchange. Items must be in their original condition and packaging.
  5. What is your warranty policy? We stand behind the quality of our products and offer a one-year warranty against defects in materials and workmanship. If you experience any issues with your product, please contact us and we'll be happy to assist you.
  6. How do I request a repair for my product? If your product needs repair, please contact us and we'll provide instructions for sending it back to us. We'll assess the damage and let you know if it's covered by our warranty. If it's not covered, we'll provide a quote for the repair. I hope these FAQs are helpful! Let me know if you have any other questions or if there's anything else I can assist you with.